Shipping policy

Absolutely—here’s a complete, Shopify-ready Shipping Policy tailored to your Missouri-based brand (Stitches of Faith). It aligns with what’s stated in your Terms and Conditions, covers processing/shipping times, international shipping (optional), and includes details Shopify expects like shipping costs, order tracking, delays, and contact info.





Shipping Policy

Last Updated: August 1, 2025

 

Thank you for shopping with Stitches of Faith. We are committed to getting your order to you as quickly and smoothly as possible. Below is our full shipping policy.

 

📦 Order Processing Time

  • Orders are processed within 3–5 business days (Monday through Friday, excluding holidays).
  • Processing begins the following business day after your order is placed.
  • Custom products (embroidery/DTF printed) are made to order, which may require the full 5 business days.

 

🚚 Shipping Time & Cost

  • Shipping time depends on your location and the shipping method you choose at checkout.
  • Domestic U.S. orders typically arrive within 3–7 business days after processing.
  • You’ll see available shipping options and pricing during checkout.

Note: We are based in Missouri and ship orders from our local fulfillment team. Central U.S. states may receive deliveries faster.

 

🌍 International Shipping 

We currently offer international shipping to selected countries. Delivery times vary by destination and customs processes.

  • Buyers are responsible for any customs fees, duties, or import taxes required by their country.

 

📬 Order Tracking

Once your order is fulfilled and shipped, you’ll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking to update.

 

🚨 Delays & Issues

While we strive to meet all estimated delivery times, unforeseen delays may occur due to:

  • Weather conditions
  • Carrier issues
  • High order volume (holidays, launches)

We are not responsible for delays once your order has been handed to the shipping carrier. If you experience extended delays, please contact us and we will do our best to assist.

 

❌ Missing or Lost Packages

If your package is marked as “delivered” but you haven’t received it:

  1. Check your surroundings (porch, mailbox, neighbors)
  2. Wait 1–2 business days (sometimes tracking is early)
  3. Contact the shipping carrier

If the issue isn’t resolved, email us at stitchesofaith@gmail.com and we’ll work with you on next steps.

 

🏠 Incorrect Shipping Info

Please double-check your shipping address before submitting your order. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.

 

📩 Contact

For questions about your order or shipping, contact us at:

📧 stitchesofaith@gmail.com